USA: +1 301 563 9488 US

Experts at provisioning & customizing MS Dynamics CRM Solutions to Automate Customer Support

As a Microsoft Partner with hands on experience in CRM solution, Team In India offers Microsoft Dynamics CRM Service that includes consulting, implementation, and development.

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  • 20+ years of experience We got established in 2002 in Australia, India, UK
  • CMMI DEV/3 An assurance of quality and best processes that we offer
  • 35+ Dedicated Experts Employees that are directly hired by us
  • 150+ Happy Clients Have authentic testimonials for reference
  • 250+ Project Delivered Have a solid portfolio

Our MS Dynamics CRM Solutions Key Benefits

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    Proficient Certified Developers

    Our highly skilled team of developers have excellent technical knowledge to make your user experience efficient

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    On-Time Delivery

    Our team work hard to complete work before the deadline and ensure that the project delivers on time

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    Transparency

    We communicate with clients at every stage & provide them with accurate reporting to increase trust and transparency

At Team In India, we have a team of experts that develop customer service automation that will streamline your management and improve the customer service department. We offer a comprehensive range of Microsoft Dynamics 365 Customer Service solutions. This system will help your customer service team to handle multiple services quickly and efficiently.

MS Dynamics CRM Solution will boost customer service productivity, increase customer loyalty for your website or app and also increase the number of resolved customer problems. We will help with a user-friendly CRM that suits your customer service need with solid Microsoft products.

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Our Microsoft Dynamics Services

Because Customer Relationship Management Matters!

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Integration with SharePoint

Team In India is an expert in implementing server-to-server integration of SharePoint. With our experience in customizing the SharePoint website via CAML, and retrieving the SharePoint data into Microsoft Dynamics CRM , We provide clients with seamless integration.

Use of OData end point

Web API’s are introduced with Microsoft Dynamics CRM where an online or on-premises JavaScript is used to perform operations on Microsoft Dynamics CRM such as HTML web resources, formation of scripts, or ribbon commands.

LINQ Programming API in the SDK

LINQ is used to write queries in Microsoft Dynamics CRM Online (and on-premises). Here at Team In India, experts are highly skilled to manage the LINQ programming and process.

CRM Online Support Plug-ins in Sandboxed/ Isolated mode

We have worked on the plug-in and custom workflow in an isolated environment by using customized directories in a sandboxed mode.

Use of WCF services

Our experience in building a WCF service that connects to Microsoft Dynamics CRM using developer extensions helps us to provide better services to our clients.

Global Option-set

Global option sets can be reused with any entities and “option set” field type. They are very useful for developing MS CRM based practices in system architecture.

Packaged Customization as Solutions

Team In India has a good level of experience in creating custom packages using a visual studio, and also importing these packages as solutions in Microsoft Dynamics CRM. We also have an expertise in exporting the customization from Microsoft Dynamics CRM.

Custom Portal and Microsoft Dynamics CRM

Our expertise in retrieving and saving the data on Microsoft Dynamics CRM through custom portal is an additional service that Team In India provides.

Industries we’re proud to serve

We have provided innovative solutions for over 250+ MS Dynamics CRM solutions to 150+ clients in the last 20+ years. Our team offers Improved Convenience to Your Customer Service that includes ERP, sales and marketing tools, document management systems. Also provides Omnichannel communication to handle numerous conversations with customers via chat, phone, SMS, WhatsApp and other channels. We offer a chatbot system that reduces service ticket volume and offer additional support.

These are some of our amazing clients,
and this is what they have to say...

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Tools We Use For Microsoft Dynamics CRM Development

  • Microsoft Visual Studio
  • Ribbon Customization
  • Web Resource Managers
  • Share Point Designer
  • XRM Tools
  • Client-Side JavaScript
  • Plug-In Registration Tool
  • C# For Plugins, Custom Workflows
  • Microsoft Dynamics CRM SDK Libraries

Our Team Expertise

Our MS Dynamics CRM team has expertise in these areas:

Business Process Automation

  • Lead Nurturing
  • Competitor management
  • User management
  • Sales tracking

Digital Marketing

  • Campaign management
  • Target segmentation
  • Marketing actions analytics
  • Online advertising

Service Management

  • Case management
  • Auto routing
  • Service scheduling
  • Service agent enablement

System Customization

  • Dynamic CRM customization
  • Bespoke functionality
  • User Interface modifications
  • Navigation amendments

System Configuration

  • We can easily configure the Dynamic CRM for you in both the platforms, i.e. ‘Cloud’ or ‘On Premises’.

System Integration

  • Integrate the Dynamic CRM with the SharePoint, MS Outlook, etc.
  • Also integrate with any third party website for Lead automation, Account creation or any other purpose.

Workflow and Process

  • We can implement the customized workflow for your business automation and extending CRM functionality. This will be helpful in reducing your manual workload.

Organizational Benefits

  • Get Started Quickly
  • Streamline Business Processes
  • Strong Decision Making
  • User Management

We're CMMI DEV/3 appraised, this means that our processes follow detailed and consistent steps to ensure that the projects are all delivered accurately and well on the stipulated time.

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Conceptualization

There’s never a rush at anything and we always take time to carefully assess your requirements. Once that is done by our team we are available to answer your queries and concerns from the outset.

Through the initial consultations, can able to develop a scope of work for your project and develop an idea of what you will be expecting from us to deliver.

Proposal

We then supply a carefully detailed proposal – this includes a cost estimate and project timeline plan, for your review. There's no pressure and we are always on-hand to answer any further questions that you might have related to the proposal offered to you.

Only when you are convinced with our proposal and have all the related queries resolved we will begin with the project. Your satisfaction is of primary importance for us and our proposal will give you a clear idea about it.

Project project
Visualization

Designs are hand-crafted by our creative team - influenced by your guidance, ideas, and inspiration together with industry best practices. At each stage, we invite you to review the work and provide feedback. Your feedback will help us get an idea of any changes that you might be looking forward to during the working mode.

Enhanced User Experience

Designs focus on both ease of use and attractive UI for an exceptional user experience that will be clearly visible to you through each stage of the project.

The Development Stage

Development begins when the designs are signed-off. Our amazing hard-working developers carefully yet swiftly code your project to pixel perfection. Their avid experience definitely makes them stand out of the league and that’s what sets creates a difference in the development stage of your project.

Agile Management

We adhere to Agile Alliance standards, and at every stage, you have project access to enable you to provide running feedback.

Delivery delivery
Quality Assurance

We perform thorough UAT testing and ensure standards compliance so that we confidently deliver a high-quality product, time after time.

Our Quality Analysts are available all the time to ensure that the work is bug-free and that the best project is delivered at all times. The testing is done at each level so there is basically nothing that leaves unchecked before the final launch.

Launch

Our team of experienced professionals is always available to give you the best experience in terms of our project. When your project is ready to launch we set up your live services and re-test everything, to ensure that your launch is perfect in every way. In the unlikely event of any issues, we are on hand 24/7 to respond swiftly.

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