Privacy Policy

Last updated: May 4, 2026

Team India (“we”, “us” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains the types of information we collect from visitors to our website and clients, how we use it, and the rights you have over your data.

1. Information we collect

We collect information that you voluntarily provide when you contact us, fill in an enquiry or consultation form, subscribe to our newsletter, or engage us as a client. This typically includes:

  • Identity data — name, job title, company name.
  • Contact data — work email, phone number, billing address.
  • Project data — project briefs, requirements, attachments you share with our team.
  • Technical data — IP address, browser type, device type, time-zone setting and operating system.
  • Usage data — pages visited, referring URLs, time spent on pages, click paths.

2. How we use your information

We process your data only when we have a lawful basis to do so — typically your consent, the performance of a contract with you, or our legitimate interest in running and growing our business. We use the information to:

  • Respond to enquiries, prepare proposals and onboard new clients.
  • Deliver and improve the services you have engaged us to provide.
  • Send transactional emails (project updates, invoices, support replies).
  • Send our newsletter when you have opted in (you can unsubscribe at any time).
  • Maintain the security of our website and detect abuse.
  • Comply with our legal, tax and accounting obligations.

3. Cookies and tracking

Our website uses cookies and similar tracking technologies. Detailed information on each category of cookie, what they do and how to control them is available in our Cookie Policy.

4. Sharing your information

We do not sell or rent your personal data. We share information only with carefully selected third parties who help us run our business under written data-processing agreements:

  • Cloud hosting and infrastructure providers (e.g. AWS, Google Cloud, Microsoft Azure).
  • Email and CRM providers used to manage communications with you.
  • Analytics providers used to measure how our marketing pages perform.
  • Professional advisers (lawyers, auditors, accountants) where reasonably required.
  • Authorities, where legally compelled to do so.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting obligations. Inactive enquiry data is reviewed annually and deleted when no longer needed.

6. Your rights

Depending on your location (in particular under the EU/UK GDPR and the California Consumer Privacy Act), you have the right to:

  • Access the personal data we hold about you.
  • Have inaccurate or incomplete data corrected.
  • Request erasure of your data (“right to be forgotten”).
  • Object to or restrict processing.
  • Receive your data in a structured, machine-readable format (data portability).
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with your local data-protection authority.

To exercise any of these rights, email us at info@teaminindia.com. We respond within 30 days.

7. International transfers

Team India operates from offices in the United Kingdom, the United States, Australia and India. Personal data may be transferred between these locations to allow our global delivery teams to service you. We use Standard Contractual Clauses and equivalent safeguards approved by the relevant authorities for cross-border transfers.

8. Security

We maintain ISO 27001-aligned policies, access controls, encryption in transit and at rest, regular vulnerability scanning and quarterly access reviews. No internet transmission can be guaranteed 100% secure, but we work hard to protect your data using industry-standard measures.

9. Children’s privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this policy

We review this policy annually and update it whenever our processing activities materially change. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated to active clients and newsletter subscribers.

11. Contact us

Questions about this Privacy Policy or how we handle your data? Email info@teaminindia.com with the subject line “Privacy Request” and one of our team will respond within 30 days.